https://community.ee.co.uk/t5/Orders/Can-someone-advise-me-what-I-have-to-do-please/m-p/1609039#M92208 <P>Pay-monthly customers have live-chat via the myEE app help section</P><P>I suspect that once the order has been placed, details can't be changed. And that you'll therefore have to wait for the delivery to fail, be returned, and the order get cancelled. Then you can re-order.</P> Thu, 26 Mar 2026 10:27:23 GMT bristolian 2026-03-26T10:27:23Z https://community.ee.co.uk/t5/Orders/Can-someone-advise-me-what-I-have-to-do-please/m-p/1609036#M92207 <P>I ordered my new phone last night and I just realised that the number is missing from the first line of my address. Spoke with DPD and they said speak to EE.. I would rather not call them is there an online chat function anywhere?</P><P>&nbsp;</P><P>Many thanks</P> Thu, 26 Mar 2026 10:01:17 GMT https://community.ee.co.uk/t5/Orders/Can-someone-advise-me-what-I-have-to-do-please/m-p/1609036#M92207 tmoxon1971 2026-03-26T10:01:17Z https://community.ee.co.uk/t5/Orders/Can-someone-advise-me-what-I-have-to-do-please/m-p/1609039#M92208 <P>Pay-monthly customers have live-chat via the myEE app help section</P><P>I suspect that once the order has been placed, details can't be changed. And that you'll therefore have to wait for the delivery to fail, be returned, and the order get cancelled. Then you can re-order.</P> Thu, 26 Mar 2026 10:27:23 GMT https://community.ee.co.uk/t5/Orders/Can-someone-advise-me-what-I-have-to-do-please/m-p/1609039#M92208 bristolian 2026-03-26T10:27:23Z