topic Re: took money from account but said to try another payment method in Orders

took money from account but said to try another payment method

kainbnova — Sun, 22 Mar 2026 18:30:32 GMT

I bought a controller for £65 without an account since emails weren't being sent, payment was taken from my account but it went back to the checkout page and said to use another payment method, what should I do?

Re: took money from account but said to try another payment method

bristolian — Sun, 22 Mar 2026 21:54:16 GMT

Payments taken in error are often refunded a couple of days later, was it a credit/debit card payment?

Chargeback should be an option if all else fails.

Re: took money from account but said to try another payment method

kainbnova — Sun, 22 Mar 2026 22:14:40 GMT

used my debit card for it.