topic Re: My order in Orders

My order

Magicplus1 — Mon, 16 Mar 2026 07:16:25 GMT

Why does my order tracker say incorrect when my reference number and email is correct

Re: My order

Peter_W — Mon, 16 Mar 2026 09:13:07 GMT

Welcome to the EE Community!

We have a number of different order types, and only certain ones are viewable via our online tracker.

If you're having trouble viewing this online, please give us a call, and our team will be able to make sure everything is clear and provide any required updates.

Peter

Re: My order

Magicplus1 — Tue, 17 Mar 2026 11:36:35 GMT

For a min I’m beginning to think ee is just not good to customers and even scamming us

Re: My order

Peter_W — Tue, 17 Mar 2026 12:22:38 GMT

@Magicplus1 I'd like to reassure you that definitely isn't the case!

What exactly was it that you ordered here, including model name, colour and storage version?

Did you get this from our website direct too, or elsewhere?

Peter

Re: My order

Magicplus1 — Tue, 17 Mar 2026 12:26:25 GMT

I ordered iPhone 17pro silver on the 15th of march and I can’t track it to see what’s going on but 39.99 already taken from account

Re: My order

Michael_D — Tue, 17 Mar 2026 14:29:51 GMT

Which storage size did you order @Magicplus1?

There are some of the iPhone 17 Pro Silver versions that are out of stock at the moment.

Michael