topic Re: Status in Orders

Status

akattaaannn — Sat, 14 Mar 2026 18:30:55 GMT

Hello, I placed an order for IPhone 17 Pro Max 256 in Silver yesterday via telephone. I got an email confirmation saying it’s confirmed. But I cannot track order? No dispatch email either, when is this due to be delivered?

prior to contacting you via telephone I placed an order myself online that did not submit successfully due to an error, hence why I called through and submitted order via tel.

Re: Status

Chris_B — Sat, 14 Mar 2026 20:12:20 GMT

@akattaaannn It says online that that model spec is

“ Usually despatched within 7 days”

You can’t track anything if nothing is allocated to you.

Re: Status

Michael_D — Sun, 15 Mar 2026 09:30:05 GMT

Hi @akattaaannn

As @Chris_B mentioned, the estimated dispatch time for the iPhone 17 Pro Max 256GB Silver is currently 7 days.

Once there is stock available for your order, you'll get a text or email from DPD, or a notification in the DPD app if you have that, to let you know how to track and when it will be delivered.

Michael