https://community.ee.co.uk/t5/Orders/Charged-for-a-return/m-p/1606006#M91944 <P><SPAN>bought a PlayStation 5 and a seperate controller, however I ended up returning them both. I got an email saying that the controller had been returned but not one for the PlayStation and have only been given a refund for the controller. &nbsp;I then received another email a few days later saying my payment for the PlayStation 5 is due.&nbsp;</SPAN><BR /><SPAN>I dont understand why it’s only saying that the controller has been returned when they were both in the same box and I don’t know what to do about</SPAN></P> Mon, 09 Mar 2026 11:00:19 GMT Thebble 2026-03-09T11:00:19Z https://community.ee.co.uk/t5/Orders/Charged-for-a-return/m-p/1606006#M91944 <P><SPAN>bought a PlayStation 5 and a seperate controller, however I ended up returning them both. I got an email saying that the controller had been returned but not one for the PlayStation and have only been given a refund for the controller. &nbsp;I then received another email a few days later saying my payment for the PlayStation 5 is due.&nbsp;</SPAN><BR /><SPAN>I dont understand why it’s only saying that the controller has been returned when they were both in the same box and I don’t know what to do about</SPAN></P> Mon, 09 Mar 2026 11:00:19 GMT https://community.ee.co.uk/t5/Orders/Charged-for-a-return/m-p/1606006#M91944 Thebble 2026-03-09T11:00:19Z https://community.ee.co.uk/t5/Orders/Charged-for-a-return/m-p/1606007#M91945 <P>Did you keep proof of return?</P><P>If so call them up and explain that you returned both. It might be a case they are still processing the return but just incase give them a call and they should give more information.</P> Mon, 09 Mar 2026 11:03:35 GMT https://community.ee.co.uk/t5/Orders/Charged-for-a-return/m-p/1606007#M91945 sgillick16 2026-03-09T11:03:35Z