topic Re: Order confirmation in Orders

Order confirmation

malx24 — Mon, 23 Feb 2026 15:19:36 GMT

I placed and order on Saturday, received my order confirmation with confirmation of contract summary. However, I can't see an order reference number so am unable to track the progress and haven't had any further communication. How long does it take for orders to processed?

Re: Order confirmation

Northerner — Mon, 23 Feb 2026 16:01:51 GMT

Hi @malx24

Speak to EE CS on 150 and they will provide a tracking number if your order is processed.

You can then check EE order tracking.

Thanks