topic Re: No option for adding a voucher code for EE Perk discount in Orders

No option for adding a voucher code for EE Perk discount

SF92 — Fri, 20 Feb 2026 16:54:01 GMT

I have an EE Perk voucher code and want to upgrade my broadband, however there's no option to include the discount code anywhere, not on the page where you select your product choice, not on the page after that's upselling a home visit and nothing on the final page to place your order.

How do I add in this code?

Re: No option for adding a voucher code for EE Perk discount

XRaySpeX — Fri, 20 Feb 2026 17:01:57 GMT

EE Perks discounts are only for mobiles, not BB.

Re: No option for adding a voucher code for EE Perk discount

Debbie_G — Fri, 20 Feb 2026 18:24:38 GMT

Hi @SF92.

Thanks for coming to the community.

As @XRaySpeX has mentioned, EE Perk voucher codes can only be used on eligible mobile plans, so the option to add a code won’t appear when upgrading broadband.

You can find more information about how EE Perks work on our Perks, Discounts & Customer Benefits Help page.

Debbie