https://community.ee.co.uk/t5/Orders/Order/m-p/1601231#M91620 <P>When I go to track my order it says that they don’t match I have triple checked them what should I do</P> Fri, 13 Feb 2026 02:49:26 GMT Pauljohnson1991 2026-02-13T02:49:26Z https://community.ee.co.uk/t5/Orders/Order/m-p/1601231#M91620 <P>When I go to track my order it says that they don’t match I have triple checked them what should I do</P> Fri, 13 Feb 2026 02:49:26 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1601231#M91620 Pauljohnson1991 2026-02-13T02:49:26Z https://community.ee.co.uk/t5/Orders/Order/m-p/1601258#M91623 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4944340">@Pauljohnson1991</a></SPAN>&nbsp;</P> <P>Could you just check that the order reference that you're using starts with XKO and is the reference that was displayed when your order was confirmed?</P> <P>It's also worth checking that you're using our correct <A href="https://ee.co.uk/orders/track-your-order" target="_blank">order tracking website</A>.</P> <P>Chris S</P> Fri, 13 Feb 2026 09:04:47 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1601258#M91623 Chris_S 2026-02-13T09:04:47Z