topic Re: Phone not dispatched in Orders

Phone not dispatched

Inna88 — Tue, 10 Feb 2026 11:37:17 GMT

Hi! I’ve ordered my IPhone 17 pro last Thursday and still haven’t got email saying it was dispatched . It said on the initial order email it takes 24 hours to dispatch the phone.

Re: Phone not dispatched

Peter_W — Tue, 10 Feb 2026 13:56:08 GMT

Welcome to the Community, @Inna88 😊

I'd love to get this double checked for you, which colour and storage version of the iPhone 17 Pro have you gone for here?

Peter

Re: Phone not dispatched

Inna88 — Tue, 10 Feb 2026 14:08:40 GMT

Silver, 256gb

Re: Phone not dispatched

Peter_W — Tue, 10 Feb 2026 14:22:13 GMT

Thanks @Inna88.

At the point you placed your order, we were recommending up to 7 days for delivery of this model.

This has been extended to 14 days for new orders, but outstanding orders will always be fulfilled first, so you'll likely receive yours sooner.

Please keep an eye on your texts, and you'll receive all the tracking details for DPD once this is dispatched.

Peter