https://community.ee.co.uk/t5/Orders/Re-iPhone-still-not-been-dispatched/m-p/1599271#M91502 <P>Hi, I ordered the iphone 15 in black 256gb almost 3 weeks ago, still not updated. It said dispatch between 1 working day, but tracking has not updated since and still says awaiting dispatch, apart from a confirmation email I haven't received any further communication regarding this order...</P> Mon, 02 Feb 2026 16:55:52 GMT Sophstar93- 2026-02-02T16:55:52Z https://community.ee.co.uk/t5/Orders/Re-iPhone-still-not-been-dispatched/m-p/1599271#M91502 <P>Hi, I ordered the iphone 15 in black 256gb almost 3 weeks ago, still not updated. It said dispatch between 1 working day, but tracking has not updated since and still says awaiting dispatch, apart from a confirmation email I haven't received any further communication regarding this order...</P> Mon, 02 Feb 2026 16:55:52 GMT https://community.ee.co.uk/t5/Orders/Re-iPhone-still-not-been-dispatched/m-p/1599271#M91502 Sophstar93- 2026-02-02T16:55:52Z https://community.ee.co.uk/t5/Orders/Re-iPhone-still-not-been-dispatched/m-p/1599295#M91503 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1796191">@Sophstar93-</a></SPAN>&nbsp;</P> <P>Thanks for coming back to the community.&nbsp;</P> <P>Current orders are showing '<A href="https://ee.co.uk/mobile/pay-monthly-phones-gallery/iphone-15-details?utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=ACQ%7CNOL%7CPAYM%7C&amp;utm_term=ee+iphone+15&amp;utm_id=20422543645&amp;gclsrc=aw.ds&amp;logo=TUR1&amp;gad_source=1&amp;gad_campaignid=20422543645&amp;gclid=EAIaIQobChMIoIGWuLu7kgMVMpNQBh0OBQcCEAAYASAAEgJfovD_BwE&amp;color=black03&amp;capacity=256GB&amp;selectedPlanCode=L24SPL34" target="_blank">Usually despatched within 14 days</A>' for the iPhone 15 256GB in Black. If you've had no further updates and the order was placed nearly three weeks ago, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">give us a call</A> and the team will check the order for you.</P> <P>Leanne.&nbsp;</P> Mon, 02 Feb 2026 18:47:22 GMT https://community.ee.co.uk/t5/Orders/Re-iPhone-still-not-been-dispatched/m-p/1599295#M91503 Leanne_T 2026-02-02T18:47:22Z