topic Re: Misleading New Year Switch 2 Deal in Orders https://community.ee.co.uk/t5/Orders/Misleading-New-Year-Switch-2-Deal/m-p/1596563#M91344 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2945605">@FerretSensei</a>&nbsp;</P><P>Make a complaint&nbsp;<A href="https://ee.co.uk/help/contact-ee/complaint" target="_blank">https://ee.co.uk/help/contact-ee/complaint</A></P><P>If you're within 14 days you can return it.&nbsp;</P><P>Thanks&nbsp;</P> Tue, 20 Jan 2026 05:34:14 GMT Northerner 2026-01-20T05:34:14Z Misleading New Year Switch 2 Deal https://community.ee.co.uk/t5/Orders/Misleading-New-Year-Switch-2-Deal/m-p/1596491#M91332 <P>I ordered the Switch 2 New Year's Deal, which showed in the image 24 months of Switch Online. Recieved it today and there's only 12 months inside the box. Looked back at the order, and it does say 12 months in the description. Maybe don't put 24 months on the image? Feel very mislead...&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Clearly showing 24 months..." style="width: 512px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41414i8BBC652E372C6DEF/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20260119_174944_Gmail.jpg" alt="Clearly showing 24 months..." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Clearly showing 24 months...</span></span></P> Mon, 19 Jan 2026 17:53:52 GMT https://community.ee.co.uk/t5/Orders/Misleading-New-Year-Switch-2-Deal/m-p/1596491#M91332 FerretSensei 2026-01-19T17:53:52Z Re: Misleading New Year Switch 2 Deal https://community.ee.co.uk/t5/Orders/Misleading-New-Year-Switch-2-Deal/m-p/1596563#M91344 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2945605">@FerretSensei</a>&nbsp;</P><P>Make a complaint&nbsp;<A href="https://ee.co.uk/help/contact-ee/complaint" target="_blank">https://ee.co.uk/help/contact-ee/complaint</A></P><P>If you're within 14 days you can return it.&nbsp;</P><P>Thanks&nbsp;</P> Tue, 20 Jan 2026 05:34:14 GMT https://community.ee.co.uk/t5/Orders/Misleading-New-Year-Switch-2-Deal/m-p/1596563#M91344 Northerner 2026-01-20T05:34:14Z