topic Re: iphone 17 pro max in Orders

iphone 17 pro max

xhqneyz — Sun, 11 Jan 2026 10:04:47 GMT

i ordered the iphone 17 pro max silver 256gb on 4/1/26. how long will this take now? i have been waiting for over a week

Re: iphone 17 pro max

Alex_H — Sun, 11 Jan 2026 13:07:01 GMT

Hi @xhqneyz,

Welcome to the EE Community

The dispatch guidance for the iPhone 17 Pro Max 256Gb Silver for orders placed on 4th Jan is to expect dispatch within 14 days of order.

Once it is dispatched you will get the tracking link sent by DPD to track your next day delivery.

Alex

Re: iphone 17 pro max

xhqneyz — Mon, 12 Jan 2026 15:03:56 GMT

is there any delays with receiving this phone? it feels like it will never arrive and people are saying it will take over a month to arrive

Re: iphone 17 pro max

Peter_W — Mon, 12 Jan 2026 17:08:55 GMT

Hey again, @xhqneyz.

As @Alex_H mentioned, we were estimating 14 days for delivery from the point you placed your order.

Just for peace of mind though, if you give our customer care team a call, they can check to make sure all has gone through as it should do at our end.

Peter

Re: iphone 17 pro max

xhqneyz — Mon, 12 Jan 2026 19:36:48 GMT

is there any delays for iphone 17 pro max silver 256gb i ordered on 4/1/26

Re: iphone 17 pro max

Ali_A — Tue, 13 Jan 2026 08:39:51 GMT

Hi @xhqneyz

As mentioned above, stock guidance while placing the order for iPhone 17 Pro Max 256GB Silver on the 4th Jan was - "Available to order (Expect despatch within 14 days)"

You can track your order on our Track Your Order page.

If you haven't done so I'd recommend you download the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Ali

Re: iphone 17 pro max

HAydnm1994 — Tue, 13 Jan 2026 12:59:10 GMT

Did you eventually get it or still waiting? 🙂

Re: iphone 17 pro max

xhqneyz — Tue, 13 Jan 2026 14:35:14 GMT

still waiting of course, waiting since the 4th. it’s ridiculous

Re: iphone 17 pro max

Jeski03x — Sun, 18 Jan 2026 08:07:57 GMT

I ordered mine the same day as you and I’m still waiting. When I first ordered it said dispatch within 1 day then when that didn’t happen I rang and got told it’s 7 days now so when that didn’t happen I rang back and got told 14 days. Rang yesterday and now been told it’s 21 days . I feel as if we’re all getting robbed here

Re: iphone 17 pro max

xhqneyz — Sun, 18 Jan 2026 13:50:31 GMT

i will actually be shocked if this phone ever comes

Re: iphone 17 pro max

Laurars — Sun, 18 Jan 2026 22:24:00 GMT

I ordered mine on 3/1/26 was told 14 days and then I called on day 15 and was told 21 days ?? I’m starting to think it won’t come and I’ve missed my trade in date now ! The phone had been out for months now I’m struggling to understand how there is still stock issues ?

Re: iphone 17 pro max

Ali_A — Mon, 19 Jan 2026 11:24:58 GMT

Hi @Laurars

If you've Ordered an iPhone 17 Pro Max 256GB Silver on the 3rd Jan and not yet received it, I'd recommend giving Customer Service a call to check if your order was processed fully or if the upgrade on your account has been put on hold.

We've currently completed orders that were placed up to the 16th Jan 2026, so we'd have expected you to have received yours by now.

Ali