topic Re: No dispatch date in Orders

No dispatch date

Katu — Wed, 31 Dec 2025 07:40:53 GMT

Good morning. I ordered an iPhone 17 in black on Saturday 27th. When ordering it stated dispatch within 3 days but there still no update. Should I be concerned?

Re: No dispatch date

Chris_B — Wed, 31 Dec 2025 08:21:16 GMT

@Katu With it being Christmas I wouldn’t expect it to be on time, Did you receive a confirmation of order email ?

Re: No dispatch date

Katu — Wed, 31 Dec 2025 08:32:58 GMT

I did yes - and the rest of the order has been progressing (the sim contract etc). I guess I’ll exercise some patience 🙂 Thank you

Re: No dispatch date

Chris_S — Wed, 31 Dec 2025 10:44:16 GMT

Hi @Katu

Great choice of phone there! The iPhone 17 is an amazing device.

I can check our stock page and try to give you an update.

Which memory size did you go for?

Chris S

Re: No dispatch date

Katu — Wed, 31 Dec 2025 11:11:25 GMT

That would be really helpful, thank you!

I ordered the 256GB.

Re: No dispatch date

Chris_S — Wed, 31 Dec 2025 12:30:34 GMT

Thanks @Katu

If you ordered the iPhone 17 256gb in Black on 27/12/2025 then the estimated wait time was 3 days.

As @Chris_B mentioned, delivery times may differ with it being the festive period.

If you have your order reference, then you can rest assured that your order has been logged.

I'd recommend keeping an eye out for a text message from our delivery couriers DPD.

Chris S