topic Re: Google pixel watch order delayed in Orders

Google pixel watch order delayed

Graeme59 — Mon, 29 Dec 2025 10:24:37 GMT

Hi, I ordered a Google pixel watch on 7th December, and received an order confirmation by email. It said, "Usually dispatched within 1 day", but since then I've had no messages.

This is a one-off order - I am not a regular EE customer. I have tried calling customer services, but couldn't find my way through the menu system. How can I get an update on my order?

Re: Google pixel watch order delayed

Ritu_D — Mon, 29 Dec 2025 12:40:55 GMT

Hi @Graeme59

Welcome to the community.

I am sorry to hear you have not received your order yet.

You should have a order ref number on your confirmation email, you can Track your Order here.

Alternatively try giving our guides a call on 08000790062 and they will be able to look into this for you.

Thanks

Ritu