topic Re: Phone Not Dispatch in Orders

Phone Not Dispatch

allyjamie17 — Sat, 27 Dec 2025 23:33:22 GMT

I ordered a iPhone 17 256GB yesterday and i’m wondering when I should expect it to dispatch? It said it would be delivered within 3 days and order was confirmed but not yet shipped

Re: Phone Not Dispatch

Northerner — Sun, 28 Dec 2025 10:26:04 GMT

Hi @allyjamie17

When processed you will receive an email. As DPD are closed over Christmas and will inevitably have backlogs then early in the new year is more likely unless you get lucky over the next couple of days before new year.

Download the DPD app as well.

Thanks

Re: Phone Not Dispatch

Ali_A — Sun, 28 Dec 2025 12:52:41 GMT

Hi @allyjamie17

Stock guidance while placing an order for iPhone 17 256GB on the 26th December on the colour.
Black / Lavender / Mist Blue was "Expect despatch within 1-3 days"
White / Sage were "Expect despatch within 21 days"

Which means we are waiting to receive stock from the manufacturer so we can ship this out as soon as possible.
You can track your order on our Track Your Order page.

As @Northerner has suggested, if you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Hope this helps!

Ali