https://community.ee.co.uk/t5/Orders/Finance-agreement-no-confirmation-email/m-p/1590571#M90579 <P>Hi</P><P>I ordered a ps5 on credit last night, it was in stock when I added to basket and I went through checkout and got the credit agreement email it was pending it my bank last night &amp; today the payment has been taken from my account.</P><P>I have had no confirmation email of my purchase just the credit agreement email. It's now showing out of stock and when I had ordered it said there was an issue with placing my order, has this gone through ok or is the item out of stock even though I've ordered with the agreement and paid the first payment??&nbsp;</P> Sat, 20 Dec 2025 23:22:29 GMT Lisadun 2025-12-20T23:22:29Z https://community.ee.co.uk/t5/Orders/Finance-agreement-no-confirmation-email/m-p/1590571#M90579 <P>Hi</P><P>I ordered a ps5 on credit last night, it was in stock when I added to basket and I went through checkout and got the credit agreement email it was pending it my bank last night &amp; today the payment has been taken from my account.</P><P>I have had no confirmation email of my purchase just the credit agreement email. It's now showing out of stock and when I had ordered it said there was an issue with placing my order, has this gone through ok or is the item out of stock even though I've ordered with the agreement and paid the first payment??&nbsp;</P> Sat, 20 Dec 2025 23:22:29 GMT https://community.ee.co.uk/t5/Orders/Finance-agreement-no-confirmation-email/m-p/1590571#M90579 Lisadun 2025-12-20T23:22:29Z https://community.ee.co.uk/t5/Orders/Finance-agreement-no-confirmation-email/m-p/1590595#M90582 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4916752">@Lisadun</a>&nbsp;</P><P>Check your junk/spam email.&nbsp;</P><P>You'll need to speak to EE CS on 150 about your order.</P><P>Thanks&nbsp;</P> Sun, 21 Dec 2025 09:50:40 GMT https://community.ee.co.uk/t5/Orders/Finance-agreement-no-confirmation-email/m-p/1590595#M90582 Northerner 2025-12-21T09:50:40Z