https://community.ee.co.uk/t5/Orders/Customer-Service/m-p/1589820#M90452 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4487891">@Mujeeburahman12</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about what has happened here. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching back out to the team</A> if you are due to have money refunded, but have not yet received this, and they will be able to give you an update on what is happening.</P> <P>Rach</P> Wed, 17 Dec 2025 10:42:53 GMT Rach_H 2025-12-17T10:42:53Z https://community.ee.co.uk/t5/Orders/Customer-Service/m-p/1589787#M90446 <P>They are very bad with costumers I was also buy phone paid for upfront and the assistant shouted on me the money come back to my account.I see my account money never hit my bank card.</P> <P>&nbsp;</P> <P>&lt;mod edit: added title&gt;</P> Thu, 18 Dec 2025 11:14:11 GMT https://community.ee.co.uk/t5/Orders/Customer-Service/m-p/1589787#M90446 Mujeeburahman12 2025-12-18T11:14:11Z https://community.ee.co.uk/t5/Orders/Customer-Service/m-p/1589820#M90452 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4487891">@Mujeeburahman12</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about what has happened here. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching back out to the team</A> if you are due to have money refunded, but have not yet received this, and they will be able to give you an update on what is happening.</P> <P>Rach</P> Wed, 17 Dec 2025 10:42:53 GMT https://community.ee.co.uk/t5/Orders/Customer-Service/m-p/1589820#M90452 Rach_H 2025-12-17T10:42:53Z