topic Re: Re: Where's my order? in Orders

Re: Where's my order?

Tiagogasperini — Sun, 07 Dec 2025 13:20:14 GMT

Where my order

Re: Re: Where's my order?

Katie_B — Sun, 07 Dec 2025 14:30:19 GMT

Hi @Tiagogasperini.

Thanks for coming here.

When did you place your order?

Do you have an order confirmation?

Katie

Re: Re: Where's my order?

Tiagogasperini — Sun, 07 Dec 2025 16:56:52 GMT

Hi , Is london morgate for pick up my order .. never coming

Re: Re: Where's my order?

Rach_H — Mon, 08 Dec 2025 09:43:40 GMT

Hi @Tiagogasperini,

Could you let us know a few more details about what you've ordered, and when?

Rach

Re: Re: Where's my order?

Tiagogasperini — Mon, 08 Dec 2025 11:09:21 GMT

This is my number 005******* order

Re: Re: Where's my order?

Rach_H — Mon, 08 Dec 2025 11:10:06 GMT

I've edited your post so your order details aren't public @Tiagogasperini.

Could you please let me know what you have ordered and when you placed your order?

Rach

Re: Re: Where's my order?

Tiagogasperini — Mon, 08 Dec 2025 12:05:08 GMT

This my number order
005******* and The order was placed on October 29th in Bristol, and I paid the first installment on December 1st and scheduled to pick it up in London Morgante.
iPhone 17 pro max orange

Re: Re: Where's my order?

Rach_H — Mon, 08 Dec 2025 12:36:53 GMT

We would expect most sizes of the iPhone 17 Pro Max in Cosmic Orange to have been delivered by now, so if you've not heard anything then I'd recommend reaching out to the store directly @Tiagogasperini and they will be able to give you an update.

Rach

Re: Re: Where's my order?

Tiagogasperini — Mon, 08 Dec 2025 15:07:52 GMT

Hi ..I didn't receive the confirmation email that arrived at the store because I'm traveling in the Republic of Ireland and I have to take a plane to London to pick up the phone.

Re: Re: Where's my order?

Michael_D — Tue, 09 Dec 2025 08:33:57 GMT

We have no way of seeing the order details here for you @Tiagogasperini.

If you aren't able to get into the store, you could call them. The contact number is available on the London Moorgate store page.

Michael