topic Delivery dates in Orders

Delivery dates

ktan88 — Fri, 05 Dec 2025 14:29:12 GMT

Just a quick question..

I've got a callback on Monday next week to place an upgrade order .. the phone isn't currently in stock and is saying dispatched within 14 days. I work all week so there is no guarantee I'll be home when it eventually gets delivered... Is it possible to pick a specific day whilst on the phone... Saturday? Or can this be possible through the DPD app once I have tracking info ?

Thank you

Re: Delivery dates

Ali_A — Fri, 05 Dec 2025 17:20:02 GMT

Hi @ktan88

For convenience you can opt to pick up your mobile from an EE store.

Choose your most convenient EE store when you order. We'll text you when it's ready and you can collect at your convenience. 😊

Find out more at How will my order be delivered? | EE

Ali

Re: Delivery dates

ktan88 — Fri, 05 Dec 2025 17:26:01 GMT

Oh! I didn't even realise this was an option.. 😅

Thank you very much, this will be much easier.

Re: Delivery dates

Ali_A — Fri, 05 Dec 2025 18:02:37 GMT

You're welcome @ktan88

Glad we could make things easier for you! 😄

Ali