topic Re: Ordered a phone last night, no confirmation email but taken money, in Orders https://community.ee.co.uk/t5/Orders/Ordered-a-phone-last-night-no-confirmation-email-but-taken-money/m-p/1587233#M90116 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4907259">@Sallis1</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be keen to get an update on your order.</P> <P>Please check your Junk/Spam folder for any emails from EE, these can sometimes drop in there.</P> <P>If you haven't received any confirmation, I'd recommend reaching out to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">Customer Service team</A>, where a guide can check that your order went through correctly&nbsp;and help further.</P> <P>Debbie</P> Thu, 04 Dec 2025 08:59:47 GMT Debbie_G 2025-12-04T08:59:47Z Ordered a phone last night, no confirmation email but taken money, https://community.ee.co.uk/t5/Orders/Ordered-a-phone-last-night-no-confirmation-email-but-taken-money/m-p/1587157#M90107 Wed, 03 Dec 2025 18:34:43 GMT https://community.ee.co.uk/t5/Orders/Ordered-a-phone-last-night-no-confirmation-email-but-taken-money/m-p/1587157#M90107 Sallis1 2025-12-03T18:34:43Z Re: Ordered a phone last night, no confirmation email but taken money, https://community.ee.co.uk/t5/Orders/Ordered-a-phone-last-night-no-confirmation-email-but-taken-money/m-p/1587233#M90116 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4907259">@Sallis1</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be keen to get an update on your order.</P> <P>Please check your Junk/Spam folder for any emails from EE, these can sometimes drop in there.</P> <P>If you haven't received any confirmation, I'd recommend reaching out to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">Customer Service team</A>, where a guide can check that your order went through correctly&nbsp;and help further.</P> <P>Debbie</P> Thu, 04 Dec 2025 08:59:47 GMT https://community.ee.co.uk/t5/Orders/Ordered-a-phone-last-night-no-confirmation-email-but-taken-money/m-p/1587233#M90116 Debbie_G 2025-12-04T08:59:47Z