https://community.ee.co.uk/t5/Orders/Order-process-so-confusing/m-p/1587040#M90092 <P>hey. I find EE order process confusing it’s not clear if an orders been accepted or not?&nbsp;<BR /><BR /></P><P>I’ve received a text from DPD saying they are expecting it, does this mean it’s accepted ?</P> Wed, 03 Dec 2025 12:00:52 GMT Scottttt 2025-12-03T12:00:52Z https://community.ee.co.uk/t5/Orders/Order-process-so-confusing/m-p/1587040#M90092 <P>hey. I find EE order process confusing it’s not clear if an orders been accepted or not?&nbsp;<BR /><BR /></P><P>I’ve received a text from DPD saying they are expecting it, does this mean it’s accepted ?</P> Wed, 03 Dec 2025 12:00:52 GMT https://community.ee.co.uk/t5/Orders/Order-process-so-confusing/m-p/1587040#M90092 Scottttt 2025-12-03T12:00:52Z https://community.ee.co.uk/t5/Orders/Order-process-so-confusing/m-p/1587083#M90094 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4792924">@Scottttt</a></SPAN>.</P> <P>Thanks for coming to the community.</P> <P>If you’ve received an order confirmation from EE and a text from DPD advising they are expecting your parcel, this means your order is being processed.</P> <P>You can check the status of your order by <A href="https://ee.co.uk/orders/track-your-order" target="_blank">logging in to your account on the EE website.</A></P> <P>DPD will contact you once your device is ready for delivery. If you haven’t already, I recommend downloading the DPD app. It allows you to track your parcel, receive notifications, and manage delivery options easily.</P> <P>Debbie</P> Wed, 03 Dec 2025 14:25:57 GMT https://community.ee.co.uk/t5/Orders/Order-process-so-confusing/m-p/1587083#M90094 Debbie_G 2025-12-03T14:25:57Z