topic Re: Placed order and it says they'll be in contact via SMS in Orders

Placed order and it says they'll be in contact via SMS

liambenn67 — Sun, 28 Sep 2025 21:17:59 GMT

Hi, it says in the email that they will be in contact via SMS, and no where within the email does it say that i need to call them, however the title of the email says i need to call EE even though the email says nothing about that being needed. It's weird that they include it in the title only and not within the body of the email so i was wondering what i actually need to do in this situation.

Re: Placed order and it says they'll be in contact via SMS

Matt_124 — Sun, 28 Sep 2025 21:35:16 GMT

I would call them to be on the safe side. They will be able to check your order status and reassure you if all has went through.

Re: Placed order and it says they'll be in contact via SMS

Craig1199999 — Sun, 30 Nov 2025 22:20:13 GMT

Hi i got the same email did yoy have to ring them thanks