topic iPhone 17 pro in Orders

iPhone 17 pro

lhall2 — Sat, 29 Nov 2025 13:02:55 GMT

Ordered iPhone yesterday at 11:30am and have took money from my bank and not sent a confirmation email reference number or anything

Re: iPhone 17 pro

Northerner — Sat, 29 Nov 2025 13:44:06 GMT

Hi @lhall2

You'll receive an email when your order is processed. Alternatively look in your junk/spam email folders.

Download the DPD app as well.

If you have checked your email you might need to call EE CS on 150. One you have the order number you can check EE order tracking:

https://ee.co.uk/help/orders

Thanks

Re: iPhone 17 pro

lhall2 — Sat, 29 Nov 2025 14:11:52 GMT

How long do I have to wait for a confirmation before phoning it has been 27 hours since I ordered

Sent from Outlook for iOS<>

Re: iPhone 17 pro

Lesley_W — Sun, 30 Nov 2025 09:39:11 GMT

Hi @lhall2

Welcome to our community.

I'd recommend giving the team a call as soon as you can as I would expect for you to have had your confirmation by now.

Lesley