topic Re: Dispatch and delivery times in Orders

Dispatch and delivery times

Spookymama25 — Sat, 29 Nov 2025 09:36:01 GMT

I ordered a sim free iPhone 17 pro max in cosmic orange 256gb on the 25th Nov, every day I check the tracking and the days are going down to being dispatched within 10 working days as of today and it was 14 at the time of ordering.
I am wondering how accurate this is that the phone will be dispatched in 10 days?
i had a look on the Apple website and they are dispatching orders in 3-5 days so I don’t understand why EE is taking so long, am I going to get the phone before the new year?

Re: Dispatch and delivery times

Ali_A — Sat, 29 Nov 2025 12:03:39 GMT

HI @Spookymama25

Orders of iPhone 17 Pro Max 256GB Cosmic Orange on the 25th had a guidance of 14 days, however at the moment we've fulfilled all orders up to the 24th November, so it shouldn't be long for you to receive yours once the stock arrives from the manufacturer.

You can track your order on our Track Your Order page.

If you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Ali