https://community.ee.co.uk/t5/Orders/Re-Re-Order-says-dispatched-but-I-ve-not-received-delivery/m-p/1585873#M89984 <P>Same!</P><P>it’s been over a week</P><P>plus I have the Royal Mail app and parcel force direct (48 hour)</P><P>all I have is a silly order number starting with EE- then when I try to track the delivery it says oops we don’t recognise it&nbsp;</P> Thu, 27 Nov 2025 21:57:33 GMT TheBexxy1 2025-11-27T21:57:33Z https://community.ee.co.uk/t5/Orders/Re-Re-Order-says-dispatched-but-I-ve-not-received-delivery/m-p/1585873#M89984 <P>Same!</P><P>it’s been over a week</P><P>plus I have the Royal Mail app and parcel force direct (48 hour)</P><P>all I have is a silly order number starting with EE- then when I try to track the delivery it says oops we don’t recognise it&nbsp;</P> Thu, 27 Nov 2025 21:57:33 GMT https://community.ee.co.uk/t5/Orders/Re-Re-Order-says-dispatched-but-I-ve-not-received-delivery/m-p/1585873#M89984 TheBexxy1 2025-11-27T21:57:33Z https://community.ee.co.uk/t5/Orders/Re-Re-Order-says-dispatched-but-I-ve-not-received-delivery/m-p/1585953#M89985 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1075736">@TheBexxy1</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>Thanks for letting me know what is happening. Would you be able to let me know what it is you've ordered, so I can look into the delivery timescales.</P> <P>If you'd prefer, then you can <A href="https://ee.co.uk/help/contact-ee" target="_blank">reach out to our team</A>, and they'll be happy to give you an update.</P> <P>Rach</P> Fri, 28 Nov 2025 11:34:39 GMT https://community.ee.co.uk/t5/Orders/Re-Re-Order-says-dispatched-but-I-ve-not-received-delivery/m-p/1585953#M89985 Rach_H 2025-11-28T11:34:39Z