https://community.ee.co.uk/t5/Orders/Need-help/m-p/1585284#M89864 <P>So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyone still waiting or did there’s come in fast?&nbsp;</P> Tue, 25 Nov 2025 12:14:09 GMT Chloew1999 2025-11-25T12:14:09Z https://community.ee.co.uk/t5/Orders/Need-help/m-p/1585284#M89864 <P>So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyone still waiting or did there’s come in fast?&nbsp;</P> Tue, 25 Nov 2025 12:14:09 GMT https://community.ee.co.uk/t5/Orders/Need-help/m-p/1585284#M89864 Chloew1999 2025-11-25T12:14:09Z https://community.ee.co.uk/t5/Orders/Need-help/m-p/1585314#M89872 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4902680">@Chloew1999</a>&nbsp; have you checked your spam folder?&nbsp;</P> Tue, 25 Nov 2025 13:56:25 GMT https://community.ee.co.uk/t5/Orders/Need-help/m-p/1585314#M89872 Chris_B 2025-11-25T13:56:25Z