topic No Purchase Invoice received with online order in Orders https://community.ee.co.uk/t5/Orders/No-Purchase-Invoice-received-with-online-order/m-p/1583684#M89644 <P>I took delivery of two new Sim only Handsets that i ordered from the website, however there was no official purchase Invoice/ Receipt accompanying the phones in the package. I need to upload the Purchase invoice/ Receipt online with Motorola to claim under a promotion . I'm not an EE subscriber but i did register in order to purchase the phones. I've searched the help pages online but if i try to call it asks me for my phone number, but because it's not an EE number i fail at the first hurdle to make contact. I'd really appreciate some advice please ? Many thanks ...</P> Tue, 18 Nov 2025 17:33:53 GMT Kevanlodge 2025-11-18T17:33:53Z No Purchase Invoice received with online order https://community.ee.co.uk/t5/Orders/No-Purchase-Invoice-received-with-online-order/m-p/1583684#M89644 <P>I took delivery of two new Sim only Handsets that i ordered from the website, however there was no official purchase Invoice/ Receipt accompanying the phones in the package. I need to upload the Purchase invoice/ Receipt online with Motorola to claim under a promotion . I'm not an EE subscriber but i did register in order to purchase the phones. I've searched the help pages online but if i try to call it asks me for my phone number, but because it's not an EE number i fail at the first hurdle to make contact. I'd really appreciate some advice please ? Many thanks ...</P> Tue, 18 Nov 2025 17:33:53 GMT https://community.ee.co.uk/t5/Orders/No-Purchase-Invoice-received-with-online-order/m-p/1583684#M89644 Kevanlodge 2025-11-18T17:33:53Z Re: No Purchase Invoice received with online order https://community.ee.co.uk/t5/Orders/No-Purchase-Invoice-received-with-online-order/m-p/1583716#M89650 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4897666">@Kevanlodge</a>&nbsp;</P><P>You'll need to speak to EE CS on 150 and they can send these invoices to you.</P><P>Thanks&nbsp;</P> Tue, 18 Nov 2025 18:26:30 GMT https://community.ee.co.uk/t5/Orders/No-Purchase-Invoice-received-with-online-order/m-p/1583716#M89650 Northerner 2025-11-18T18:26:30Z