topic Re: iPhone 17 delayed in Orders

iPhone 17 delayed

Mark-80 — Tue, 18 Nov 2025 12:58:15 GMT

I upgraded to an iPhone 17 on the 5th of November and it said my order was dispatched on the same day, nothing has changed when track it on the ee app but I’ve heard nothing since. has anyone else’s phone been delayed for 2 weeks?

Re: iPhone 17 delayed

Debbie_G — Tue, 18 Nov 2025 15:02:12 GMT

Hi @Mark-80.

Welcome to the community.

I know you'll be keen to get an update on your order. If you could let me know the colour and memory size for the iPhone 17 you ordered, I can check the stock guidance and give you an idea of the expected wait times.

Debbie

Re: iPhone 17 delayed

Mark-80 — Tue, 18 Nov 2025 15:14:06 GMT

I upgraded to an iPhone 17 black 256GB

Re: iPhone 17 delayed

Mark-80 — Tue, 18 Nov 2025 15:39:49 GMT

DPD have just been in contact, it’s on its way thanks

Re: iPhone 17 delayed

Debbie_G — Tue, 18 Nov 2025 15:50:45 GMT

Thanks for getting back in touch and letting us know @Mark-80.

That’s great news, I’m happy to hear DPD have been in touch and your upgrade is on its way.

I hope you enjoy your new iPhone when it arrives 🙂

Debbie

Re: iPhone 17 delayed

2step786 — Tue, 18 Nov 2025 17:28:33 GMT

Hi Debbie,

I ordered my iPhone 17 Pro Max 256gb in Cosmic Orange on October 21st and haven't heard anything to this day.

Would you be able to chase this up please?

Thank you.

Re: iPhone 17 delayed

Peter_W — Tue, 18 Nov 2025 18:57:55 GMT

Hey there @2step786.

Welcome to the Community!

At the point you ordered we were estimating up to 28 days for delivery, and from what I can see at my end our oldest outstanding order is from the 18th of October.

Fingers crossed this should be with you really soon, so please keep an eye out and you'll get a text from DPD once this is on its way.

Peter