https://community.ee.co.uk/t5/Orders/iPhone-17-Pro-Max-Cancel-your-order/m-p/1582446#M89594 <P>I ended up canceling my order after ordering a phone within sky on pre order day 12th September within 20 mins and getting to the 19th October and still no phone, I cancelled it and ordered through EE who my sim is with. Was told within 28 days and I just got fed up with waiting so I went to Apple website, ordered the same iPhone 17 pro max 1TB cosmic orange on the 24 month finance 0% interest , I was told next Monday it’s coming, it’s actually been dispatched and is coming tomorrow now and I only ordered it on Tuesday 11th <span class="lia-unicode-emoji" title=":ok_hand:">👌🏻</span></P><P>&nbsp;</P><P>advice to everyone just cancel and go through Apple, your actually paying more having it through a carrier too I realised EE were charging me an extra £200 when I worked out the payments <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span>&nbsp;</P><P>&nbsp;</P><P>says how shambolic the carriers have been as when I rang up to query my order on sky that’s still showing on the app, they said it couldn’t be cancelled and I have to wait for it to be delivered to send back, we’re on November 13th now and I ordered on 12th September at 1:20PM so until this “phone” shows up I’ll have that credit agreement on my credit file sat there, time will tell if it ever turns up but I will be keep ringing up till it’s gone off my device account. <span class="lia-unicode-emoji" title=":ok_hand:">👌🏻</span></P> Thu, 13 Nov 2025 15:23:30 GMT MNB1991 2025-11-13T15:23:30Z https://community.ee.co.uk/t5/Orders/iPhone-17-Pro-Max-Cancel-your-order/m-p/1582446#M89594 <P>I ended up canceling my order after ordering a phone within sky on pre order day 12th September within 20 mins and getting to the 19th October and still no phone, I cancelled it and ordered through EE who my sim is with. Was told within 28 days and I just got fed up with waiting so I went to Apple website, ordered the same iPhone 17 pro max 1TB cosmic orange on the 24 month finance 0% interest , I was told next Monday it’s coming, it’s actually been dispatched and is coming tomorrow now and I only ordered it on Tuesday 11th <span class="lia-unicode-emoji" title=":ok_hand:">👌🏻</span></P><P>&nbsp;</P><P>advice to everyone just cancel and go through Apple, your actually paying more having it through a carrier too I realised EE were charging me an extra £200 when I worked out the payments <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span>&nbsp;</P><P>&nbsp;</P><P>says how shambolic the carriers have been as when I rang up to query my order on sky that’s still showing on the app, they said it couldn’t be cancelled and I have to wait for it to be delivered to send back, we’re on November 13th now and I ordered on 12th September at 1:20PM so until this “phone” shows up I’ll have that credit agreement on my credit file sat there, time will tell if it ever turns up but I will be keep ringing up till it’s gone off my device account. <span class="lia-unicode-emoji" title=":ok_hand:">👌🏻</span></P> Thu, 13 Nov 2025 15:23:30 GMT https://community.ee.co.uk/t5/Orders/iPhone-17-Pro-Max-Cancel-your-order/m-p/1582446#M89594 MNB1991 2025-11-13T15:23:30Z