topic Didn’t receive dpd pin in Orders

Didn’t receive dpd pin

Jodielb — Fri, 07 Nov 2025 13:33:53 GMT

What do I do?

Re: Didn’t receive dpd pin

Schockwave — Fri, 07 Nov 2025 14:41:15 GMT

Welcome to the community,

You write that you did not receive the PIN number from DPD.

Did you receive notification of delivery from DPD up to the evening before delivery and another one on the day of delivery with a one hour window, where you will receive the PIN number to be shown to the driver?

Re: Didn’t receive dpd pin

Jodielb — Fri, 07 Nov 2025 16:13:37 GMT

No I received nothing from dpd just confirmation of delivery and the date by dpd from ee…
Sent from my iPhone

Re: Didn’t receive dpd pin

Christopher_G — Fri, 07 Nov 2025 18:13:39 GMT

Hi @Jodielb

If you download the DPD app, you should be able to see the delivery PIN there.

Chris