topic Re: Tracking new pay monthly in Orders

Tracking new pay monthly

liamboylee — Thu, 06 Nov 2025 08:08:33 GMT

I ordered a new pay monthly phone yesterday. But have had no communication apart from the thank you for the order email..

Is this normal? When I check the tracking page and fill in my details correctly an error comes up.

Re: Tracking new pay monthly

liamboylee — Thu, 06 Nov 2025 08:06:34 GMT

I ordered a new pay monthly phone yesterday. But have had no communication apart from the thank you for the order email..

Is this normal? When I check the tracking page and fill in my details correctly an error comes up.

Re: Tracking new pay monthly

Chris_B — Thu, 06 Nov 2025 08:11:37 GMT

@liamboylee what phone did you order what model and what specification ?

Re: Tracking new pay monthly

liamboylee — Thu, 06 Nov 2025 08:34:37 GMT

It was a Google Pixel 10 pro

Re: Tracking new pay monthly

Ritu_D — Thu, 06 Nov 2025 11:12:23 GMT

Hi @liamboylee

Welcome to the community.

What did you order? I can imagine you are eager to receive your order.
Could you try tracking your order from a different device or web browser please.

If you are still experiencing issues, then it might be worth Contacting Us.

Thanks

Ritu

Re: Tracking new pay monthly

Ritu_D — Fri, 07 Nov 2025 10:14:46 GMT

Hi @liamboylee

Thanks for getting back to us, what colour and memory did you choose?

I can check on stock levels for you.

Thanks

Ritu