https://community.ee.co.uk/t5/Orders/Order-number-xko/m-p/1580316#M88929 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4888670">@Jjoyce101</a>&nbsp;,</P><P>Welcome to the community,</P><P>If you did your order online, then customer service should be able to see your order and why it has not fully processed. What exactly did the message say? We cannot do anything here, as there is no account access in this public forum.</P> Wed, 05 Nov 2025 16:14:05 GMT Schockwave 2025-11-05T16:14:05Z https://community.ee.co.uk/t5/Orders/Order-number-xko/m-p/1580300#M88920 <BLOCKQUOTE> <P>Had a message regarding order not fully processed ? Rang EE and they can't help as it was online order. Can you support</P> <P>&nbsp;</P> <P>[mod edit: personal details removed from the forum]</P> </BLOCKQUOTE> Wed, 05 Nov 2025 16:00:40 GMT https://community.ee.co.uk/t5/Orders/Order-number-xko/m-p/1580300#M88920 Jjoyce101 2025-11-05T16:00:40Z https://community.ee.co.uk/t5/Orders/Order-number-xko/m-p/1580316#M88929 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4888670">@Jjoyce101</a>&nbsp;,</P><P>Welcome to the community,</P><P>If you did your order online, then customer service should be able to see your order and why it has not fully processed. What exactly did the message say? We cannot do anything here, as there is no account access in this public forum.</P> Wed, 05 Nov 2025 16:14:05 GMT https://community.ee.co.uk/t5/Orders/Order-number-xko/m-p/1580316#M88929 Schockwave 2025-11-05T16:14:05Z