topic Re: Leaving the country with no iPhone in sight in Orders

Leaving the country with no iPhone in sight

safiyye — Fri, 24 Oct 2025 22:41:26 GMT

I’ve ordered the iphone Pro Max Blue 256GB back in September. Still no phone in sight and i’m leaving the country on Friday with my iphone 15 Pro max that became glitchy and dies quick. I need it NOW. What’s the update man.

Re: Leaving the country with no iPhone in sight

XRaySpeX — Fri, 24 Oct 2025 22:43:17 GMT

This user discussion forum does not have an update man here. You need to raise this with CS.

Re: Leaving the country with no iPhone in sight

Northerner — Sat, 25 Oct 2025 04:48:31 GMT

Hi @safiyye

Have you checked EE order tracking: https://ee.co.uk/help/orders

Alternatively call EE CS on 150.

Download the DPD app as well.

Thanks

Re: Leaving the country with no iPhone in sight

Christopher_G — Sat, 25 Oct 2025 09:49:24 GMT

Hi @safiyye

The current estimated delivery time for the iPhone 17 Pro Max Deep Blue 256GB is to 'expect dispatch within 21 days'. In the last couple of weeks of September, the estimated delivery was 'over 28 days'.

The orders are sent out on a first come, first service basis. DPD will be in touch with you when it's ready to be delivered. I hope it arrives before you travel abroad.

If you'd like someone to double-check your order, I recommend speaking with our Customer Support team.
Chris