https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577523#M88455 <P>I sent the money, my order was canceled, but the money hasn't been returned yet.</P> Fri, 24 Oct 2025 20:18:20 GMT Suriyatamil77 2025-10-24T20:18:20Z https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577522#M88454 <HR /><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20251024-211540_Gmail.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/40607i95F12CE412B141D3/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20251024-211540_Gmail.jpg" alt="Screenshot_20251024-211540_Gmail.jpg" /></span></P><P> where is my order...&nbsp;</P> Fri, 24 Oct 2025 20:17:00 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577522#M88454 Suriyatamil77 2025-10-24T20:17:00Z https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577523#M88455 <P>I sent the money, my order was canceled, but the money hasn't been returned yet.</P> Fri, 24 Oct 2025 20:18:20 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577523#M88455 Suriyatamil77 2025-10-24T20:18:20Z https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577548#M88462 <P>Depending on when the order was cancelled, will be how long it takes for the refund as well what bank institution your with. Average 5-8 days&nbsp;</P> Fri, 24 Oct 2025 21:59:10 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577548#M88462 Robert04 2025-10-24T21:59:10Z https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577626#M88470 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4879592">@Suriyatamil77</a></SPAN>.</P> <P>Welcome to the community.</P> <P>If your EE order was cancelled, any payment that was taken or held is usually returned within 10 working days.</P> <P>The amount usually shows as pending on your bank account, which should clear automatically.</P> <P>If it’s been longer than that and the payment hasn't come back, I’d recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">getting in touch with our team,</A> who will be able to help.</P> <P>Debbie</P> Sat, 25 Oct 2025 09:20:15 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-order/m-p/1577626#M88470 Debbie_G 2025-10-25T09:20:15Z