topic Re: Ultra 3 in Orders

Ultra 3

Caino74 — Tue, 21 Oct 2025 15:47:17 GMT

Placed an order on Friday for an upgrade on the Ultra 3 - natural with the Milanese strap.

Website stated that despatch was expected within seven days.

I thought great, they must’ve received some stock at last.

Got the thanks for your money email but no order reference.

I’ve not heard anything since, my account doesn’t even show the order.

No comms from EE explaining if it’s being prepared or when I can expect it.

Are people still waiting for their orders from the pre-order period.. 2 months ago?

I hope EE also offer me the price of the upgrade from when I actually receive my watch as well.

Northerner — Tue, 21 Oct 2025 16:58:36 GMT

Best speak to EE CS on 150 if you haven't received any notification.

Also download the DPD app.

Thanks

nizzy_dy1 — Thu, 23 Oct 2025 08:18:22 GMT

Ordered the Black with Black Milanese on the 14th, said it would be delivered in 7 days - it currently has exceeded that

Katie_B — Thu, 23 Oct 2025 10:55:34 GMT

If you have exceeded the delivery timescale provided and have had no updates I would recommend getting in touch.

Our customer care team will be happy to help with this.

Katie

nizzy_dy1 — Thu, 23 Oct 2025 17:41:29 GMT

It's fine, DPD text came today

Peter_W — Thu, 23 Oct 2025 17:55:26 GMT

Thanks for the update @nizzy_dy1, I'm glad to hear this is on its way now.

You take care!

Peter