https://community.ee.co.uk/t5/Orders/Re-No-updates-from-DPD/m-p/1577133#M88413 <P>I've pre orded the rog Xbox ally over 3 weeks ago 2 times , it should have been delivered by now but both DPD and EE don't know when my device will arrive. There no updates from both companies. I think it's bad when customers start being affected for there business issues.</P> Thu, 23 Oct 2025 09:07:08 GMT Stevenward1982 2025-10-23T09:07:08Z https://community.ee.co.uk/t5/Orders/Re-No-updates-from-DPD/m-p/1577133#M88413 <P>I've pre orded the rog Xbox ally over 3 weeks ago 2 times , it should have been delivered by now but both DPD and EE don't know when my device will arrive. There no updates from both companies. I think it's bad when customers start being affected for there business issues.</P> Thu, 23 Oct 2025 09:07:08 GMT https://community.ee.co.uk/t5/Orders/Re-No-updates-from-DPD/m-p/1577133#M88413 Stevenward1982 2025-10-23T09:07:08Z https://community.ee.co.uk/t5/Orders/Re-No-updates-from-DPD/m-p/1577167#M88414 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1609541">@Stevenward1982</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>I have taken a look into the <A href="https://ee.co.uk/products/asus-rog-xbox-ally" target="_blank">current delivery guidance</A> and it shows to expect despatch in more than 28 days.&nbsp;</P> <P>As soon as your order begins to progress you will be notified and will be provided further tracking information from DPD.&nbsp;</P> <P>Katie</P> Thu, 23 Oct 2025 09:57:19 GMT https://community.ee.co.uk/t5/Orders/Re-No-updates-from-DPD/m-p/1577167#M88414 Katie_B 2025-10-23T09:57:19Z