https://community.ee.co.uk/t5/Orders/No-update/m-p/1575281#M88190 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3904902">@DANNYJOW123</a></SPAN>.</P> <P>I can appreciate your disappointment with this one, especially if your phone took quite a while to order in the first place.&nbsp;</P> <P>We always aim to give the most accurate delivery estimate we can at the point of sale, but occasionally it can take longer than anticipated.&nbsp;</P> <P>All orders are fulfilled on a first come, first served basis though, so whilst the current estimate will be in line with what you've advised, older outstanding orders will always be sorted first.</P> <P>Peter</P> Thu, 16 Oct 2025 17:59:38 GMT Peter_W 2025-10-16T17:59:38Z https://community.ee.co.uk/t5/Orders/No-update/m-p/1575249#M88183 <P>It has taken nearly 10 days just to order a phone now I have been lied to stating when I ordered phone 7 day wait has been 7 days no update so rang ee told me now 2 to 3 weeks I think ee customer service has been terrible 13 years I have been with ee and now I can't even upgrade a phone&nbsp;<STRONG>without drama</STRONG></P> Thu, 16 Oct 2025 15:10:53 GMT https://community.ee.co.uk/t5/Orders/No-update/m-p/1575249#M88183 DANNYJOW123 2025-10-16T15:10:53Z https://community.ee.co.uk/t5/Orders/No-update/m-p/1575281#M88190 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3904902">@DANNYJOW123</a></SPAN>.</P> <P>I can appreciate your disappointment with this one, especially if your phone took quite a while to order in the first place.&nbsp;</P> <P>We always aim to give the most accurate delivery estimate we can at the point of sale, but occasionally it can take longer than anticipated.&nbsp;</P> <P>All orders are fulfilled on a first come, first served basis though, so whilst the current estimate will be in line with what you've advised, older outstanding orders will always be sorted first.</P> <P>Peter</P> Thu, 16 Oct 2025 17:59:38 GMT https://community.ee.co.uk/t5/Orders/No-update/m-p/1575281#M88190 Peter_W 2025-10-16T17:59:38Z