topic Re: Re: What is happening with my order in Orders

Re: What is happening with my order

Jett50 — Sun, 12 Oct 2025 19:55:25 GMT

We’re is my order

Michael_D — Mon, 13 Oct 2025 08:19:34 GMT

Welcome to the community.

We can't see your actual order on the community but I can see if I can get you an idea as to what is happening.

What have you ordered?

If it is a mobile, please give the model, colour and storage size?

Michael

Shazzuchna — Mon, 13 Oct 2025 08:24:44 GMT

Morning, would it be possible to check my order and give some updates?

Michael_D — Mon, 13 Oct 2025 08:32:42 GMT

I can have a look @Shazzuchna.

If you can let me know the same as the message above, I'll check the stock.

Michael

Shazzuchna — Mon, 13 Oct 2025 08:33:59 GMT

******** iphone 17 pro max 256gb orange please check for update and expected delivery

Thank you

[Mod edit - removed order number. Please do not post account or personal details in the community]

Michael_D — Mon, 13 Oct 2025 08:42:18 GMT

When did you place the order @Shazzuchna?

Shazzuchna — Mon, 13 Oct 2025 08:42:54 GMT

30th of September

Michael_D — Mon, 13 Oct 2025 08:56:10 GMT

That model is showing that it is expected to be dispatched within 28 days for orders placed between 23rd September and the morning of 1st October.

Once it is on the way you'll receive a notification to say it has been dispatched and another from DPD to let you know when it will be delivered.

Michael