https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573627#M87832 <P>I have payed £30 upfront for a iPhone and I had an email saying it be&nbsp;cancelled and I what my £30 back please&nbsp;</P><P>&nbsp;</P><P>thank you</P><P>Candice</P> Fri, 10 Oct 2025 08:10:49 GMT Candice22 2025-10-10T08:10:49Z https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573627#M87832 <P>I have payed £30 upfront for a iPhone and I had an email saying it be&nbsp;cancelled and I what my £30 back please&nbsp;</P><P>&nbsp;</P><P>thank you</P><P>Candice</P> Fri, 10 Oct 2025 08:10:49 GMT https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573627#M87832 Candice22 2025-10-10T08:10:49Z https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573664#M87836 <P>Your money will be held pending at your bank &amp; will be released in a few days when EE don't apply for it.</P> Fri, 10 Oct 2025 10:00:33 GMT https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573664#M87836 XRaySpeX 2025-10-10T10:00:33Z https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573714#M87855 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4874486">@Candice22</a></SPAN></P> <P>Thanks for coming here.&nbsp;</P> <P>As <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN> has advised, the upfront payment will be pending with your bank and should be returned within 5-7 working days if the order has been unsuccessful.&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Fri, 10 Oct 2025 11:50:10 GMT https://community.ee.co.uk/t5/Orders/Re-Live-chat/m-p/1573714#M87855 Leanne_T 2025-10-10T11:50:10Z