https://community.ee.co.uk/t5/Orders/Sim-only-plan-order/m-p/1573243#M87802 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4872578">@AndyC271</a></SPAN>,</SPAN></P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about this confusion, and I can understand your concern. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching out to our team</A> and they will be able to take a look into your order, and see wha tthey can do to get this sorted.</P> <P>Rach</P> Wed, 08 Oct 2025 15:30:37 GMT Rach_H 2025-10-08T15:30:37Z https://community.ee.co.uk/t5/Orders/Sim-only-plan-order/m-p/1573161#M87793 <P>I ordered a sim only plan. But click to get a eSIM got a email this morning telling me expect delivery 13th October so don’t why it saying when click for a eSIM&nbsp;</P> Wed, 08 Oct 2025 10:54:30 GMT https://community.ee.co.uk/t5/Orders/Sim-only-plan-order/m-p/1573161#M87793 AndyC271 2025-10-08T10:54:30Z https://community.ee.co.uk/t5/Orders/Sim-only-plan-order/m-p/1573243#M87802 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4872578">@AndyC271</a></SPAN>,</SPAN></P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about this confusion, and I can understand your concern. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching out to our team</A> and they will be able to take a look into your order, and see wha tthey can do to get this sorted.</P> <P>Rach</P> Wed, 08 Oct 2025 15:30:37 GMT https://community.ee.co.uk/t5/Orders/Sim-only-plan-order/m-p/1573243#M87802 Rach_H 2025-10-08T15:30:37Z