https://community.ee.co.uk/t5/Orders/Tech-Order-Cancel-Request-Not-Fulfilled/m-p/1573036#M87772 <P>After finding out I was lied to to by EE about how long the delivery of my earphone order would take to be delivered, I put in a cancel request through the order tracking page. It said they were working on my cancellation request for a few days but when I checked later it switched to Preparing for dispatch. Why wasnt my cancellation request fulfilled?</P> Tue, 07 Oct 2025 19:30:25 GMT KK0AB 2025-10-07T19:30:25Z https://community.ee.co.uk/t5/Orders/Tech-Order-Cancel-Request-Not-Fulfilled/m-p/1573036#M87772 <P>After finding out I was lied to to by EE about how long the delivery of my earphone order would take to be delivered, I put in a cancel request through the order tracking page. It said they were working on my cancellation request for a few days but when I checked later it switched to Preparing for dispatch. Why wasnt my cancellation request fulfilled?</P> Tue, 07 Oct 2025 19:30:25 GMT https://community.ee.co.uk/t5/Orders/Tech-Order-Cancel-Request-Not-Fulfilled/m-p/1573036#M87772 KK0AB 2025-10-07T19:30:25Z https://community.ee.co.uk/t5/Orders/Tech-Order-Cancel-Request-Not-Fulfilled/m-p/1573127#M87780 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4851963">@KK0AB</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm so sorry to hear about what has happened here, and that your order hasn't been cancelled as expected. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching back out to the team</A>, and they'll be able to look into what has happened, and help to get this resolved for you.</P> <P>Rach</P> Wed, 08 Oct 2025 09:02:45 GMT https://community.ee.co.uk/t5/Orders/Tech-Order-Cancel-Request-Not-Fulfilled/m-p/1573127#M87780 Rach_H 2025-10-08T09:02:45Z