topic Re: Order placed 27/09/25 when will I receive it in Orders

Order placed 27/09/25 when will I receive it

To44asT — Sat, 04 Oct 2025 16:58:11 GMT

What’s the normal processing and delivery timeline ? I ordered a product 1 week ago but no updates on the delivery page. Thanks

Re: Order placed 27/09/25 when will I receive it

Northerner — Sat, 04 Oct 2025 18:44:20 GMT

Hi @To44asT

If order tracking is not working then you'll need to speak to EE CS on 150.

Download the DPD app as well.

Thanks

Re: Order placed 27/09/25 when will I receive it

Ali_A — Sun, 05 Oct 2025 08:10:40 GMT

Hi @To44asT

We don't have access to your account here at the Community Forums, but if you let me know the make/model size and colour device you've ordered I can check the expected order timescales for you.

Ali

Re: Order placed 27/09/25 when will I receive it

To44asT — Mon, 06 Oct 2025 19:07:02 GMT

Iphone 17 max pro 512gb blue

Re: Order placed 27/09/25 when will I receive it

Katie_B — Tue, 07 Oct 2025 07:06:56 GMT

Thanks for getting back to us @To44asT.

The current timescale for this device is to expect despatch in more than 28 days.

When you placed your order what was the timescale provided?

Katie