topic Re: Order query in Orders

Order query

Wagner1 — Fri, 03 Oct 2025 10:16:36 GMT

I would like to know about my order, I haven't received it yet - *********

Mod edit: [please don't post personal information on the community].

Re: Order query

Schockwave — Fri, 03 Oct 2025 09:27:08 GMT

Welcome to the community,

Please do not put any personal details, that includes order number in this public forum, have reported it to the community staff so if you cannot remove it, they will.

We have no idea who you are nor do we have account access, so you would have to ring customer service to find out, as this is a public forum.

Re: Order query

Chris_S — Fri, 03 Oct 2025 12:07:46 GMT

Hi @Wagner1

It's great news that you've placed an order with us.

As @Schockwave mentioned, we don't have access to accounts here in the EE Community, but if you give us a call, a guide can take some details and give you an update on your order.

Chris S