https://community.ee.co.uk/t5/Orders/exchanging-my-phone/m-p/1570639#M87482 <P>I changed from Apple to Samsung in August 2025 but I just can't get used to it. I thought i will get it in a month or so but it's just not for me. I took a 24 months contract in August and we are in October now. How do I exchange the new Samsung to an iPhone? I tried to get help over the phone but I need a day off work to get to speak to a person</P> Tue, 30 Sep 2025 09:23:51 GMT DaniCal 2025-09-30T09:23:51Z https://community.ee.co.uk/t5/Orders/exchanging-my-phone/m-p/1570639#M87482 <P>I changed from Apple to Samsung in August 2025 but I just can't get used to it. I thought i will get it in a month or so but it's just not for me. I took a 24 months contract in August and we are in October now. How do I exchange the new Samsung to an iPhone? I tried to get help over the phone but I need a day off work to get to speak to a person</P> Tue, 30 Sep 2025 09:23:51 GMT https://community.ee.co.uk/t5/Orders/exchanging-my-phone/m-p/1570639#M87482 DaniCal 2025-09-30T09:23:51Z https://community.ee.co.uk/t5/Orders/exchanging-my-phone/m-p/1570647#M87483 <P>Devices purchased via online or telesales come with a statutory 14days "change of mind" right of return - depending when in August you bought the phone, you're between 30-60 days from purchase and therefore outside this period. If you bought it in an EE retail store, there is no such right of return.</P> Tue, 30 Sep 2025 09:55:37 GMT https://community.ee.co.uk/t5/Orders/exchanging-my-phone/m-p/1570647#M87483 bristolian 2025-09-30T09:55:37Z