https://community.ee.co.uk/t5/Orders/New-phone/m-p/1569583#M87338 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4863189">@Gavin111</a>&nbsp;,</P><P>Welcome to the community,</P><P>Once your order has been dispatched, DPD will send notification up to the evening before delivery and another one on the day of delivery with a one hour window and a PIN number, which you will need to show the driver in order to receive your device.</P><P>Please make sure you have the DPD app with the same settings as EE have, then you can also keep an eye on it.</P> Fri, 26 Sep 2025 13:12:03 GMT Schockwave 2025-09-26T13:12:03Z https://community.ee.co.uk/t5/Orders/New-phone/m-p/1569521#M87330 <P>Hi I ordered a phone on Monday and haven’t heard anything about it being delivered</P> Fri, 26 Sep 2025 11:26:22 GMT https://community.ee.co.uk/t5/Orders/New-phone/m-p/1569521#M87330 Gavin111 2025-09-26T11:26:22Z https://community.ee.co.uk/t5/Orders/New-phone/m-p/1569583#M87338 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4863189">@Gavin111</a>&nbsp;,</P><P>Welcome to the community,</P><P>Once your order has been dispatched, DPD will send notification up to the evening before delivery and another one on the day of delivery with a one hour window and a PIN number, which you will need to show the driver in order to receive your device.</P><P>Please make sure you have the DPD app with the same settings as EE have, then you can also keep an eye on it.</P> Fri, 26 Sep 2025 13:12:03 GMT https://community.ee.co.uk/t5/Orders/New-phone/m-p/1569583#M87338 Schockwave 2025-09-26T13:12:03Z