https://community.ee.co.uk/t5/Orders/Order/m-p/1569402#M87313 <P>Just ordered a new monthly contract phone. Everything seemed to go through alright money came out my bank but never received a confirmation email or anything now I can't even track my order won't let me do anything on my account. Any advice&nbsp;</P> Thu, 25 Sep 2025 23:27:33 GMT Craiglogan90 2025-09-25T23:27:33Z https://community.ee.co.uk/t5/Orders/Order/m-p/1569402#M87313 <P>Just ordered a new monthly contract phone. Everything seemed to go through alright money came out my bank but never received a confirmation email or anything now I can't even track my order won't let me do anything on my account. Any advice&nbsp;</P> Thu, 25 Sep 2025 23:27:33 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1569402#M87313 Craiglogan90 2025-09-25T23:27:33Z https://community.ee.co.uk/t5/Orders/Order/m-p/1569423#M87315 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4863377">@Craiglogan90</a></SPAN>&nbsp;</P> <P>It's great news to hear that you've ordered a new phone, I can imagine you're excited to get your hands on it.</P> <P>If you'd just ordered your phone when you sent your message, don't worry, it may take a few hours for your confirmation to turn up.</P> <P>Could you check your emails this morning, please and let me know if you've received anything yet?</P> <P>Chris S</P> Fri, 26 Sep 2025 07:06:41 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1569423#M87315 Chris_S 2025-09-26T07:06:41Z https://community.ee.co.uk/t5/Orders/Order/m-p/1569550#M87333 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4863377">@Craiglogan90</a>&nbsp;, please also check your spam/junk folder, if you have not already done so, as it may end up there.</P> Fri, 26 Sep 2025 12:10:57 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1569550#M87333 Schockwave 2025-09-26T12:10:57Z