https://community.ee.co.uk/t5/Orders/Delivery-to-store/m-p/1568338#M87207 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1079536">@Thommo10</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If you ordered the phone online and selected the deliver to store option, there should be no need for DPD to require a PIN.</P> <P>If this was the option that was selected, please give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, and they can check the order to see what is happening and update DPD if required.</P> <P>Michael</P> Tue, 23 Sep 2025 09:47:46 GMT Michael_D 2025-09-23T09:47:46Z https://community.ee.co.uk/t5/Orders/Delivery-to-store/m-p/1568280#M87206 <P>DPD are trying to deliver to a store but won’t deliver without a PIN code.&nbsp;<BR />I also wanted a home deliver. Can we sort this?&nbsp;</P> Tue, 23 Sep 2025 07:42:35 GMT https://community.ee.co.uk/t5/Orders/Delivery-to-store/m-p/1568280#M87206 Thommo10 2025-09-23T07:42:35Z https://community.ee.co.uk/t5/Orders/Delivery-to-store/m-p/1568338#M87207 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1079536">@Thommo10</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If you ordered the phone online and selected the deliver to store option, there should be no need for DPD to require a PIN.</P> <P>If this was the option that was selected, please give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, and they can check the order to see what is happening and update DPD if required.</P> <P>Michael</P> Tue, 23 Sep 2025 09:47:46 GMT https://community.ee.co.uk/t5/Orders/Delivery-to-store/m-p/1568338#M87207 Michael_D 2025-09-23T09:47:46Z