topic Re: Apple Watch order- more than 28 days in Orders

Apple Watch order- more than 28 days

TommyGLTU — Mon, 22 Sep 2025 09:43:02 GMT

I pre-ordered apple watch 11 titanium 42mm and it wasn’t showing any delivery date. Now it is showing “usually takes longer than 28 days”. Is this normal/standard lead time by EE? Unfortunately, this is my first order with EE and it isn’t really going great.

Re: Apple Watch order- more than 28 days

Lesley_W — Mon, 22 Sep 2025 12:54:40 GMT

Hi @TommyGLTU

Welcome to our community.

I appreciate you are eager to receive your new watch. Delivery timescales are based on predicted stock deliveries and will vary depending on the size and colour ordered.

If you wanted to switch to another variant which had a shorter delivery time, you could do so by speaking to our sales team.

Lesley

Re: Apple Watch order- more than 28 days

TommyGLTU — Mon, 22 Sep 2025 12:57:36 GMT

Lesley, I need exactly what I ordered, not an alternative. My problem is, that there’s no lead time given- it says MORE than 28 days, which can be 20 light years too. Is there any chance to get any ETA closer to something more specific, eg. Within 5 weeks, or on eg. 29th of October?

Re: Apple Watch order- more than 28 days

Skyboard — Mon, 22 Sep 2025 13:31:46 GMT

I have the same with my Ultra 3. If I ordered with a trail loop I could get it on launch day (allegedly). With the Milanese band it said more than 28 days and a week later still says the same. No one can even hazard a guess right now

Re: Apple Watch order- more than 28 days

TommyGLTU — Mon, 22 Sep 2025 13:37:02 GMT

Exactly. And this is the most annoying part- not knowing anything more precise than “whenever”.

Re: Apple Watch order- more than 28 days

Lesley_W — Tue, 23 Sep 2025 12:36:11 GMT

I understand you want to be kept in the loop of when to expect it @TommyGLTU

I don't have any more precise information to share, but as soon as the stock arrives you will get a text from DPD booking in delivery.

Lesley

Re: Apple Watch order- more than 28 days

ThursdayNext_10 — Fri, 26 Sep 2025 11:55:18 GMT

Hello

I also pre-ordered the 11 titanium but in 46mm. I was told within 28 days, but earlier this week the EE store has changed and shows it within 7 days. I would have expected to have an update given that people ordering now are being given a much shorter expected delivery time.

Can anyone help?

Thursday

Re: Apple Watch order- more than 28 days

ThursdayNext_10 — Fri, 26 Sep 2025 12:01:18 GMT

Hello

I pre-ordered the Apple Watch 11 Titanium 46mm. I was told it would be delivered within 28 days, but earlier this week the EE online store has changed the delivery quote and shows it within 7 days for new orders.

I would have expected to have an update given that people ordering now are being given a much shorter expected delivery time.

When I go to track the watch it just says - expected 'delivery date' awaiting confirmation.

Can anyone help? Am I likely to have gone to the back of the queue?

Many thanks 🙂

Thursday

Re: Apple Watch order- more than 28 days

TommyGLTU — Fri, 26 Sep 2025 13:04:01 GMT

This order was my first ever interaction with EE as I was considering gradually shift from Vodafone. Unfortunately- EE aren’t better, order I cancelled as I was charged for the watch which no one knows when it will get delivered. Ordered from Apple- it will be delivered on Monday.

Re: Apple Watch order- more than 28 days

DogmaF25 — Mon, 29 Sep 2025 15:19:37 GMT

Yesterday, I placed an order for an Apple Watch Ultra 3 with a 49mm display, GPS, cellular connectivity, and a natural titanium case featuring a natural titanium Milanese loop. However, I am now experiencing regret regarding this decision. The order indicates a delivery time of over 28 days, which seems excessive and unrealistic. I am concerned that the delivery may be delayed indefinitely. Maybe it will arrive before next Pancake Christmas. Please EE sort this mess out.

Re: Apple Watch order- more than 28 days

TommyGLTU — Tue, 30 Sep 2025 08:07:09 GMT

Same. I cancelled my order with EE and went with Apple directly. It was really a shame as I wanted to give EE a try.

Re: Apple Watch order- more than 28 days

DogmaF25 — Tue, 30 Sep 2025 12:11:34 GMT

In response to my recent inquiry with customer services regarding my Apple Watch Ultra 3 order, I have been informed that delivery is anticipated to take more than 28 days. This extended delivery time is unacceptable and has prompted me to cancel my order.