topic iphone 17 pro max in Orders

iphone 17 pro max

leighbarr — Sat, 20 Sep 2025 17:08:25 GMT

i preordered the 17 pro max last saturday and when tracking it stayed on “awaiting confirmation”. i had not been contacted at all from anyone to alert me of any delays. it took for me to call the store to be told they are unsure of when i will receive my new phone. i am extremely annoyed as i was told i would receive it yesterday (19/09) and i still cannot get a straight answer.

Re: iphone 17 pro max

Northerner — Sun, 21 Sep 2025 04:48:38 GMT

Hi @leighbarr

Awaiting confirmation means your device is not ready for despatch which is likely due to stock.

Did you buy online or in the store. If you speak to EE CS on 150 they might be able to provide more information.

Thanks

Re: iphone 17 pro max

Fozzy_92 — Sun, 21 Sep 2025 06:22:14 GMT

Mines exactly the same I contacted them yesterday and they said it could be up to 28days due to stock which I wasn’t happy about, Take it you ordered the orange one

Re: iphone 17 pro max

leighbarr — Sun, 21 Sep 2025 08:12:32 GMT

Hi,

i ordered it in store and was told i would get it on Friday 19/09 which i never. i had no contact alerting me of a delay, i had to call myself. it is blue one. can someone please advise what the big “delay” in pro max's are as i have saw the normal 17 have been in no problem.

Re: iphone 17 pro max

leighbarr — Sun, 21 Sep 2025 08:12:50 GMT

the deep blue one, its an absolute joke

Re: iphone 17 pro max

Northerner — Sun, 21 Sep 2025 08:24:37 GMT

Hi @leighbarr

You'll need to speak to the store if you ordered via that sales method.

Thanks

Re: iphone 17 pro max

leighbarr — Sun, 21 Sep 2025 18:56:10 GMT

i have done this and am no further forward. i have been told 3 different dates and timeframes by customer service, really unhappy about the whole situation.

Re: iphone 17 pro max

Linzi_H — Mon, 22 Sep 2025 08:47:26 GMT

I know it will be frustrating to be given different information, @leighbarr. The best thing to do will be to speak to the store where you have ordered your new contract. However, I'm confident that once stock is assigned to your order, you'll receive further updates.

Linzi

Re: iphone 17 pro max

leighbarr — Tue, 23 Sep 2025 19:14:21 GMT

My order has finally been dispatched and is on way to local depot, does anyone know if i will receive tomorrow or the following day?

Re: iphone 17 pro max

bethd123 — Tue, 23 Sep 2025 19:17:44 GMT

U mind me asking when I ordered urs ?

Re: iphone 17 pro max

leighbarr — Tue, 23 Sep 2025 20:02:30 GMT

i ordered on 13/09

Re: iphone 17 pro max

leighbarr — Tue, 23 Sep 2025 20:02:56 GMT

My order has finally been dispatched and is on way to local depot, does anyone know if i will receive tomorrow or the following day?

Re: iphone 17 pro max

Christopher_G — Wed, 24 Sep 2025 07:27:29 GMT

Hi @leighbarr

Welcome to the community.

DPD will be in touch with you, when it's ready to be delivered. I hope it arrives soon for you. 🙂

Chris

Re: iphone 17 pro max

Akitex-Jnr — Wed, 24 Sep 2025 09:37:56 GMT

If I may ask you how many days or weeks did you wait before you got this dispatched message