https://community.ee.co.uk/t5/Orders/Order-tracking/m-p/1567031#M87046 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4859995">@boingydoing</a>&nbsp;</P><P>You'll need to speak to EE CS on 150 about your order.</P><P>Thanks&nbsp;</P> Sat, 20 Sep 2025 11:06:03 GMT Northerner 2025-09-20T11:06:03Z https://community.ee.co.uk/t5/Orders/Order-tracking/m-p/1567027#M87044 <BLOCKQUOTE><P>I ordered a new phone as an upgrade on Wednesday and the next day received a text that it was cancelled but gave no further information. I then went into the local EE branch and they had tech issues so I couldn't get a new phone there either.</P><P>I then ordered a different phone on the app and received an order confirmation email but have heard nothing since then and the tracking number doesn't work - it just says it's timed out. I'm anxious that this order will also be cancelled or I'll be kept waiting for a long time, and I've been unable to get in touch with customer service.</P></BLOCKQUOTE><P>&nbsp;</P> Sat, 20 Sep 2025 11:02:25 GMT https://community.ee.co.uk/t5/Orders/Order-tracking/m-p/1567027#M87044 boingydoing 2025-09-20T11:02:25Z https://community.ee.co.uk/t5/Orders/Order-tracking/m-p/1567031#M87046 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4859995">@boingydoing</a>&nbsp;</P><P>You'll need to speak to EE CS on 150 about your order.</P><P>Thanks&nbsp;</P> Sat, 20 Sep 2025 11:06:03 GMT https://community.ee.co.uk/t5/Orders/Order-tracking/m-p/1567031#M87046 Northerner 2025-09-20T11:06:03Z